Service & Support

CMS was founded as a service organization. Providing excellent service is a CMS core value.

Precision. Maintenance. Reliable Performance.

Equipment Service

At CMS, our Imaging Service Team is the trusted partner for our healthcare providers. Specializing in expert repair and preventative maintenance, we ensure your imaging equipment—from MRI and CT to X-ray and ultrasound—runs flawlessly, day in and day out. Plus 24/7 Service Support With rapid response times, factory-trained engineers, and a commitment to minimizing downtime, CMS delivers excellent service that keeps your operations moving, and your patients cared for.

Customizable Service Plans

Offers professional medical imaging service coverage to meet your clinical, operational, and economic needs. Our ProCare Service Plans can be custom-tailored to meet the demands of your operation. Plans can be purchased with the original purchase of equipment or added at any time.

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Labor

Planned maintenance
Customary response times
On demand labor
Phone tech support

Parts

OEM repair parts
Image intensifiers and tubes
Panel warranty
Panel protection with incident replacement fee

Other

Software – updates and upgrades
Perform OEM FMI’s and recalls

Project Management & Installations

From Vision to Installation—CMS Project Management Leads the Way

At CMS, our Project Management Team is your trusted partner in bringing advanced imaging technology to life. From initial planning and site preparation to seamless installation, we guide you every step of the way—ensuring your project stays on time, on budget, and on point. 

Leveraging advanced project management software and decades of experience, our team coordinates every detail with precision and transparency. The result? A smooth, stress-free installation that gets your imaging suite up and running—faster and smarter.

Expertly Planned. Precisely Executed.

Clinical Applications

Empowering Your Team with Expert Clinical Training

At CMS Imaging, our Clinical Application Specialists are more than trainers, they’re trusted partners in your success. Each specialist is a Registered Radiologic Technologist with deep clinical expertise and a passion for helping your team unlock the full potential of your new imaging equipment.

From day one, they work hand-in-hand with our Project Management Team to ensure a seamless transition—from installation to patient-ready. Their mission: to deliver comprehensive, hands-on training that maximizes your technology investment and gets your staff confidently delivering care fast.

Expert Guidance. Confident Teams. Better Outcomes.

Need Equipment Support?

SUBMIT A SERVICE REQUEST